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Privacy Notice

Last updated: August 2025

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The Panto Pen fully respects your privacy and we are committed to protecting your personal data. This privacy notice explains how we collect, use, and safeguard your information when you use our website and services.

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Please scroll down to read in more detail the measures we have in place...

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We take appropriate security measures to protect your personal data, including encryption, secure servers, and limited access controls.

Information We Collect:

In order to provide the goods we sell, we must collect the following data: 

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  • Identity data: contact and company name, contact and/or company email address, name, billing details.

  • Transaction data: purchase history, payment confirmations, receipts, invoices.

  • Technical data: IP address, browser type, cookies, usage data.

How We Use Your Data:

We process your personal data only where we have a lawful basis:

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  • To fulfil a contract: process your orders and deliver scripts.

  • To comply with legal obligations: keep financial and tax records.

  • With your consent: send newsletters or marketing emails.

  • For legitimate interests: improve our website, prevent fraud.

Sharing your Data:

We take data security very seriously, and will only share your data with trusted third parties necessary for our business, such as:

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  • Payment providers (e.g., Stripe, PayPal)

  • Website hosting and analytics providers

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We never sell your data to third parties.

Data Retention:

We retain your personal data only as long as necessary:

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  • Purchase records: up to 5 years (for tax/legal obligations)

  • Marketing data: until you unsubscribe or withdraw consent

  • Other personal data: deleted when no longer needed

Your Rights:

Under the Data Protection Act 2018 and UK GDPR, you have the right to:

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  • Access your personal data

  • Request correction or deletion

  • Object to processing or marketing

  • Request data portability

  • Withdraw consent at any time​

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To exercise these rights, contact us at: admin@thepantopen.com

Contact Details

If you have any questions or concerns, please contact us at:

admin@thepantopen.com

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